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CIPS L5M15 Exam Syllabus Topics:
Topic
Details
Topic 1
- Understand methods and behavioural factors which can influence others: This section of the exam measures skills of Category Managers and covers the influence of behavioural and interpersonal dynamics in negotiation and collaboration. It explores methods to influence individuals and groups by building trust, creating alliances, and managing conflict, ambiguity, and resistance effectively. Learners examine how attitudes, motivation, and organisational behaviour affect outcomes, including the influence of leadership style, empowerment, participation, and communication. The section emphasizes understanding how organisational structures and informal networks shape negotiation power and decision-making processes within procurement and supply environments.
Topic 2
- Understand negotiation relationships and ethics: This section of the exam measures skills of Supply Chain Professionals and covers the role of relationships, trust, and ethics within negotiations. It explains how honesty and long-term partnerships contribute to effective outcomes and examines how situational assessment affects negotiation tone and results. The section also introduces ethical considerations, including the differences between positional and principled negotiation, separating personal factors from issues, and pursuing win-win solutions. It highlights the importance of cultural sensitivity, transparency, and the avoidance of unethical practices such as bribery, corruption, or fraud within professional negotiations.
Topic 3
- Understand the key stages which impact on the negotiation process and outcomes: This section of the exam measures skills of Procurement Managers and covers the major phases of negotiation, from preparation to conclusion. It includes understanding how pre-negotiation planning influences success, analyzing whether to negotiate individually or as a team, and preparing with clear objectives, strategies, and intelligence. It also explores structuring a negotiation agenda, applying effective negotiation tools and tactics, handling concessions, understanding opponent motivations, managing deadlocks, and ensuring successful conclusion and documentation of agreements. Post-negotiation focus is on implementing agreements, selling outcomes to stakeholders, and monitoring performance for continuous improvement.
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CIPS Advanced Negotiation Sample Questions (Q80-Q85):
NEW QUESTION # 80
InHerzberg's Two-Factor Theory, which of the following factors affect motivation?Select TWO
- A. Fun factors
- B. Demotivation factors
- C. Hygiene factors
- D. Motivation factors
Answer: C,D
Explanation:
Herzberg identifiedmotivators(e.g., achievement, recognition, responsibility) that increase satisfaction, and hygiene factors(e.g., pay, conditions) that prevent dissatisfaction. Both affect workplace motivation in different ways.
Reference:CIPS L5M15 -Motivation Theories in Negotiation Contexts (Domain 3.2).
NEW QUESTION # 81
When may the outcome of a negotiation be described aswin: perceived win?
- A. When using positional bargaining
- B. When there is a power imbalance between the two parties
- C. When negotiations are rushed
- D. When one of the parties is less experienced
Answer: B
Explanation:
Awin : perceived winoccurs where apowerful party winssubstantive outcomes while the weaker party believesit has also "won," often due topower asymmetryand framing.
Reference:CIPS L5M15 - Power, Perception and Outcome Typologies (Domain 2.2).
NEW QUESTION # 82
Which of the following are advantages of having an agenda within a negotiation?Select TWO.
- A. It ensures all key topics are covered.
- B. It minimises distractions.
- C. Becoming too scripted can reduce flexibility.
- D. It allows for flexibility.
Answer: A,B
Explanation:
A clear agenda maintains structure, ensures that important issues are discussed, and prevents digression. It keeps discussions focused and efficient, though overly rigid agendas can limit responsiveness to opportunities.
Reference:CIPS L5M15 -Negotiation Process: The Use and Value of Agendas.
NEW QUESTION # 83
Principled Negotiation is an approach that attempts to achieve what outcome?
- A. Win-lose
- B. The quickest outcome
- C. Win-win
- D. The other party concedes on all items
Answer: C
Explanation:
Principled (interest-based) negotiation aims tocreate valueand reachmutual gainby separating people from problems, focusing on interests, generating options, and applying objective criteria-hallmarks of win-win.
Reference:CIPS L5M15 - Principled/Interest-Based Negotiation (Domain 2.2).
NEW QUESTION # 84
Explaining the benefit of an option is a soft tactic often used in negotiations. What is this commonly known as?
- A. Inspirational appeal
- B. Ingratiation
- C. Apprising
- D. Consultation
Answer: C
Explanation:
"Apprising" means spelling out how a proposal benefits the other party (e.g., efficiencies, cost savings, risk reduction). It's a classic soft, pull-style tactic that aims to increase willingness by linking options to the counterpart's interests.
Reference:CIPS L5M15 - Negotiation tactics: soft/pull tactics (Apprising).
NEW QUESTION # 85
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